[2:09AM, 26/11/2016] HungryWoman: For now, he worships his physique and worships all those people's words. But it is possible to change him if he is just somehow cornered and wooed
Friday, 25 November 2016
Evangelism life - 1
[2:09AM, 26/11/2016] HungryWoman: For now, he worships his physique and worships all those people's words. But it is possible to change him if he is just somehow cornered and wooed
Friday, 18 November 2016
Whose Kingdom? His Kingdom. His Story.
28Therefore, since we are receiving a kingdom that cannot be shaken, let us be thankful, and so worship God acceptably with reverence and awe, 29for our "God is a consuming fire."f
And the preview of this future shake continues
::::::::::
The 7.8 magnitude earthquake that hit New Zealand's South Island lifted up the seabed by two metres, pushing it above the ocean's surface.
Aerial photos taken by environmental engineers show large purple patches of uplifted earth on the coastline north of Kaikoura.
Side-by-side shots, taken before Sunday's devastating earthquake which killed two people, show an alarming contrast.
Before and after shots showing the coastline north of Kaikoura.
In Facebook photos posted by local Anna Redmond, the seabed can be seen jutting out of the sandy shore by several metres.
Close-up snaps show the rocks covered in seaweed and abalone and are a vivid illustration of the amount of ocean life threatened by the quake's impact.
The lifted seabed covered in oceanlife. Photo: Anna Redmond.
Experts say the quake opened up previously unknown fault lines and this is the first time the seabed has been lifted in New Zealand.
Marine Geologist Dr Joshu Mountjoy told Stuff.co.nz he had "never seen it before during an earthquake" adding that the earthquake had a "very complex fault rupture".
The latest quake appears to have fractured along some vertical, as well as than horizontal faultlines, resulting in the Earth being pushed upwards in places.
"It will take a while before this becomes normal again," Dr Mountjoy said.
Geologists, GNS Science geologists Nicola Litchfield and Pilar Villamor, flew over the South Island's eastern coast, to observe the damage caused by the Kekerengu Fault.
"Here, the earthquake dislocated hills, fences, roads, buildings and the river bed, some by as much as 10m horizontally. A house was also spectacularly moved off its foundations - the occupants were shaken up, but otherwise okay," they posted on the GNS website.
A fault rupture zone near Waiau, North Canterbury. (Photo: Tonkin and Taylor, Twitter)
New Zealand was hit with two major aftershocks - one 6.3 magnitude quake centred in Cheviot and the other a 5.8 magnitude, after the initial quake at midnight on Sunday.
© Nine Digital Pty Ltd 2016
Read more at http://www.9news.com.au/world/2016/11/17/11/28/new-zealand-quake-lifted-seabed-by-2m#WJozIJS7woRCmggE.99
Thursday, 20 October 2016
Sometimes God Works Wonders
Monday, 17 October 2016
What a joy I've missed - street outreach / evangelism 17.10.2016 Mon
- 有九十九羊,安臥一起,同得羊欄護庇,
但有一隻,迷路山間,遠與金門相離,
崎嶇山嶺,荒蕪野地,並無善牧體恤管理,
並無善牧體恤管理。 - 主阿,你已經有九十九,難道還嫌不夠?
他說:迷羊亦我所有,現在離我漂流,
路雖彎曲,高低難走,我必前往跟蹤營救,
我必前往跟蹤營救。
After I talked about "Honest, believable, real and sincere God, I can use an honest believe and realness and sincerity to treat you." -- he says, "that's an interesting way to look at it" (indicating that it is not a way that he'd previously view things before).
And the genealogy of Jesus from Matthew -- it must have subconsciously in my mind made me clearly remember that Jesus is real and really walked the earth and now sits at the right hand of Father waiting for His enemies to be His footstool. It must have been what informed me that Christ is real through the apologetics session with Garrett.
Friday, 14 October 2016
Chill Lax ESL 20161013
Thursday, 6 October 2016
The pain of failure to keep us going
What is Love? (us towards God)Love is having an anchored faith produced by fasting your heart in waiting.It is being soft enough to be full of nobility and grace and give thanks in arduous circumstanceIt is not being jealous/envying to the point that you are possessive and not jealous of the glory that belongs to God -- because He thought it nothing in order to come down and save youIt is not being boastful of this lifetime's successLove is the opposite of proud -- humility enough to accept His 100% exact & precise leadership (like Samuel and Moses who though lead, have God as Commander)- "Not proud" is also "not wild" - but comes with stable emotions through years of deliberate, practiced sanctification/purification => it is mourning with foresight to see the looming risks/dangers before the world mourns & rejoicing only when you know everything is locked in in eternity.Love does not dishonour -- It says, I will not do things that will bring you shame. "I HAVE TO BE FAITHFUL!!"It is not self seeking, not easily angered, keeps no records of wrongs, does not delight in evil but rejoiced with Truth. Love always protects, trusts, hopes, perseveres.Love is at the core -- between you and the omnipresent HimLove is with all your heart.
Monday, 3 October 2016
一连串的线
Saturday, 24 September 2016
Chat history between "Grace" and "HungryWoman"
HungryWoman 21:37
/::</::Q
HungryWoman 21:38
我真的要越发郑重从使徒们那天所领受的圣道, 恐怕我自己一不小心跟着潮流遗失了。。/::<
Grace 22:23
他好厉害啊,对中国的历史这么熟悉
Grace 22:40
他可能有些腼腆,大概也不知道怎么和女孩子打交道。中国很多的男生都是这样,并没有被指导怎么样和女生交流,所以会话比较少。
Grace 22:42
耀武弟兄说,你可以要他的电话,然后给他发信息。有人关心他,他会很开心,他虽然面上很酷,但是内心可能很空虚。他会读你的信息的。福音的信息也可以发给他。
HungryWoman 22:44
嗯我有他的微信
HungryWoman 22:46
那是好主意!! 我会试试
Grace 22:47
或者有机会,可以叫上你的小伙伴们一起,争取让他融入到你们的大家庭来。
HungryWoman 22:48
为什么很多男生会害羞呢? 普通上上学不就跟女孩子一起交谈吗
HungryWoman 22:49
嗯嗯, 大家庭很重要。。
Grace 22:50
中国的家庭一般不会教孩子怎样与异性相处
HungryWoman 22:51
我们开的英文交流小组看来他还挺感兴趣的,只是上星期没空参加
Grace 22:52
那很好,那你就下次再邀约他来参加
HungryWoman 22:52
我怕他英语不好的话,马上带到大家庭会使他觉得生疏, 因为都是印尼人。。
HungryWoman 22:53
所以一面想个自先交个朋友好好认识, 建立默契
HungryWoman 22:54
然后另一方面把他请来比教会小的交流小组
HungryWoman 22:56
也比较方便帮他翻译。。 因为在星期天教会, 大多是用印尼文, 我自己都需要翻译。。
Grace 22:57
嗯,好呀。慢慢来
HungryWoman 22:57
唉, 就很希望有几个华人的主内弟兄能跟我去做这样的事工
HungryWoman 22:57
可惜现在没有
HungryWoman 22:59
每次我这样街头布道, 常常会接触到男生, 不小心可能会常常引起误会。有位弟兄告诉我, 我是个女生, 我不应该去跟男生布道。
HungryWoman 23:04
我听了很伤心。我在想, 我不去, 谁去? 庄稼多,做工的人少。真正因为爱灵魂而不是自义的要用神学理论辩倒非信徒, 又不轻敌撒旦在一个人身上捆绑的权势, 又亲自走出教会的门到街上布道的, 在我们教会就区区那几个。
HungryWoman 23:05
虽然藉着英文交流组的队员训练我们正在带一批新的年轻人, 可是, 他们毕竟思想上还年轻
Grace 23:06
你们有没有师母?
HungryWoman 23:06
有的
Grace 23:07
问一问师母,或者其他的灵命比较成熟的姐妹,看看她们有什么建议。
Grace 23:07
我想那个弟兄的意思大概是出于保护你。
HungryWoman 23:09
嗯。我最近也是在想多跟师母谈谈。。
Grace 23:09
是的,
HungryWoman 23:10
普通上我会跟一位弟兄一起, 这样, 不论是男是女都可以上去搭话
Grace 23:10
我 们每个人都需要有属灵的前辈的引导。愿主记念你们。
HungryWoman 23:10
/::D
HungryWoman 23:11
谢谢!! 你们也是/::>
今天终于。。
Friday, 23 September 2016
跟姐姐讨论 徐兆锋 Zephyr
Grace 21:00
又到吃饭时间了。你最近怎么样啊?
HungryWoman 21:01
[Images: a826bd472c99a6b8df47cd33fad778ff.jpg(View in attachment)]
HungryWoman 21:01
我也正在读
Grace 21:01
[ThumbsUp]
HungryWoman 21:02
下面那本是上学期的神学课本还没读完呢!!
HungryWoman 21:03
我最近生活挺有趣的
HungryWoman 21:04
就两周前也是在公园读这本课本时, 要回家的时候看见一个人运动着
HungryWoman 21:05
那星期我还没街头布道因为周间有事, 所以看见好像是在耍武术就觉得是接触的好机会因为有话题
HungryWoman 21:06
所以就上去, 说耍得好酷啊可不可以让我多看几下 (自己小时候超喜欢读金庸的说)
Grace 21:06
[ThumbsUp]
Grace 21:07
[Grin]
HungryWoman 21:08
看着看着他就耍了和式太极完整72式给我看
HungryWoman 21:08
我看他翩翩起舞似的都看呆了
HungryWoman 21:09
(我想我要是生在古代中国应该就走江湖当女侠了)
HungryWoman 21:11
然候他 (徐兆锋) 耍完了之候就问我有兴趣吗?想不想学。
HungryWoman 21:11
说可以把简化的18式教我
HungryWoman 21:11
/::P/::D
HungryWoman 21:12
我就说好啊!/::>
Grace 21:15
[ThumbsUp]
Grace 21:15
好呀,交个朋友,慢慢来跟进
HungryWoman 21:15
想说一面学太极 (懂个什么武术的, 老爸应该比较放心我一个人去雅加达吧。。), 一面认识新朋友, 一面把永生的道告诉他
Grace 21:16
嗯,非常好
HungryWoman 21:16
他才20岁左右吧
HungryWoman 21:16
很年轻
Grace 21:16
向你学习哦
HungryWoman 21:16
可是讲话很成熟的呢。。
HungryWoman 21:17
就。。我从来也没遇见过这样子的人
HungryWoman 21:18
就是。。我每次讲话, 他都会回答可是每一次回答都会用最少的字回答。
HungryWoman 21:19
四个字, 五个字不超
HungryWoman 21:21
但是又有时我会问他些什么。。 例如中国历史之类的, 问题一对了, 他就会哗啦哗啦的像瀑布那样滔滔不绝的说着。。。
HungryWoman 21:24
他的个性真的很难猜得准。。虽然已经练了3-4次太极, 我还是连一句神的道都还没找到对的时机插入
HungryWoman 21:26
Grace 姐姐你觉得他这样的人是不是国内常见的? (是不是虽然是华人可是从新加坡的我跟他的文化差距比想象的大)?
HungryWoman 21:28
我问他名字时, 他告诉我他们家是什么什么朝代的138代传下来的。。
HungryWoman 21:30
然候, 你觉得我要是要把他带到真理里面, 应该如何引进呢?
HungryWoman 21:36
他今天跟我说, 年底他要回国过年。所以希望11月前把18式教我教完。 我今天回家时想想。。别人教你今生的一套路法都是那么有系统有进度的在细心教。你传福音呢? 为什么那么没规划? 那么没心好像有传没传都一样, 传多传少不要紧。。唉! 我真是惭愧呀!!
HungryWoman 21:37
/::</::Q
HungryWoman 21:38
我真的要越发郑重从使徒们那天所领受的圣道, 恐怕我自己一不小心跟着潮流遗失了。。/::<
Thursday, 22 September 2016
Immeasurable Peace Unexplainably Real
耶和華如此說: 你們不要記念從前的事, 也不要思想古時的事。 看哪,我要做一件新事; 如今要發現,你們豈不知道嗎? 我必在曠野開道路, 在沙漠開江河。
Wednesday, 10 August 2016
20160811 Chill Lax ESL Prep - general questions
Chill Lax's Inaugural English as a Second Language gathering is happening tomorrow!
Yay! Puji Tuhan!
So here as a prep I've prepared 3 levels of questions that we can use and apply to newspaper articles. And most likely (although with a with of wary) apply comprehension skills to the b-passages as well.
General Instructions (let's make sure we get the basics)
1. Take turns reading out comprehension
2. Circle all the words they don't know
3. Do they understand the whole passage?
Stimulus Questions (use these to foster discussion)
Zone1: Knowledge/Facts
1. What is the subject?
2. Who are the key players/characters in the story? What is their function/career/background etc?
3. Who is the story trying to represent?
4. What is the purpose of writing this article?
5. What are the key thoughts? What do you think of them?
Zone2: Critical Analysis
6. Is there any truth to the claims in the commentary? Explain.
7. Are there any issues mentioned? Why do these issues come about?
8. Are there any social/moral issues? Give your opinion on them.
9. Are there any in the group who share similar/differing thoughts? Explore.
10. Who benefits most?
11. Where does the value lie?
12. Which type of people will relate best with this story?
13. Do you have a similar story to tell?
14. How does what is presented relate to your world view? If which ways are they similar? In which ways do they differ? Why? What informs your world view?
15. How does your faith influence how you think about these?
Learning resource with questions
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Friday, 29 July 2016
I am not ashamed of the Gospel - for it really is the power of God - in it, the leniency of Your version of Righteousness
looking just to bring something that's of worth, that will bless Your heart.
I'll bring you more than a song -- for a song in itself, is not what You have required. You search much deeper within, through the way things've appeared: You're looking right into my heart.
我不以福音为耻:这福音本是神的大能,要救一切相信的,先是犹太人,后是希利尼人。
"Now have come the salvation AND the power AND the Kingdom of our God, AND the authority of His Christ.
For the accuser of our brothers -- the one who accuses them before our God all day and night -- has been hurled down.
But woe to the earth and the sea, because the devil has gone down to you!
He is filled with fury, because he knows that his time is very short; Very short indeed."
....
..The seventy-two returned with joy and said, 'Lord, even the demons submit to us in Your Name.' He replied, "(while you were doing this,) I was watching and saw Satan fall like lightning from heaven. I have given you authority to trample on snakes and scorpions and to overcome all power of the enemy; nothing will harm you. However, do not rejoice that the spirits submit to you, but rejoice that your names are written in heaven.'
Then at that time, Jesus was filled with joy through the Holy Spirit and said, "I Praise you, Father, Lord of heaven and earth, because You have hidden these things from the wise and learned, and revealed them to little children. Yes, Father, for it is Your delight and good pleasure to do so.....
...Then, He turned to His disciples and said privately, "Blessed are the eyes that see what you see. For I tell you that many prophets and kings wanted to see what you see but did not see it, and to hear what you hear, but did not hear it."
Thursday, 21 July 2016
Chill Lax Hub Launch - Thurs 21.7.2016
As part of outreach, since I joined GRII MELBOURNE church back in March 2016, I've always thought ... What can I do to save these people? Thinking up various ways so that people are willing to join us, thinking up different ways to follow up with people we meet through street outreach. Thinking up different ways to expand our evangelism efforts, in hope of saving lost souls -- helping them find Life Himself, because we too are no better than them. Had it not been for God's grace we'd completely lose our way, and be treading on unknown paths suddenly leading to destruction and perishing in eternal fire that was not originally created for them.
So Chill Lax hub came about. It is a church-run social club, an English Language based exchange / group of people gathering to play games, build relationships, showcase what Christian games culture and Christian way of life is to the world and also to ourselves to each other. We plan to get to know you by playing the game "Ungame" -- deck of get to know you cards that you can buy from Koorong or eBay. I bought just about every deck I could: all ages, teens, seniors, 20 something's, and shuffled them to make completely new decks. I hope that as we answer these questions like "if you had to write a book about your life, what would it be called and why?" And josh answered something like "only by grace", because as a lawyer in training, he feels that when he's looking at criminals and criminal justice, he feels that there is no man that has not sinned, and it is really only by grace that the sins he commits are not big enough to fall in the scope of Australian Law, but actually every sin we commit falls under God's Law. But by Grace we have been given a way out through Christ's blood and atonement.
David Frank shared about the risks in his career in engineering with the trains he had to stay back overtime to fix, but said that risks we cannot avoid and running away from it is not going to make it go away, so we should just face it. And we should rely of God as we face it. I thought this was beautiful because sitting in our midst were 2x 17year old twins Cristian and Cristofer who listened intently to David Frank who explained work life to them.
We also heard from our token other female member, and she also after the session reminded me that faith comes from hearing and was hoping to see some gospel related sharing in each of our gathering. She also said she can't see the connection between games and gospel,
We also heard from Jin that he sued to run a games club which ends up being one where more people will attend for the sake of games but not join church so he didn't see how games can be led back to God --- (that was before he started playing Ungame!) and preferred to use KTB or other methods really cantered on God's Word. For me, that reminded me of my youth group leading days back in GNLC how I took everything too seriously, to the point that all I did was hardcore Bible studies and cut down all the fun stuff. Then in the end the youths left one by one very very quickly. The younger us fail lot understand this educational theory -- that no matter what age we are, people learn through play/fun. I hope that through starting off with Ungame, we can really let our sharing of ourselves reflect Christ, such that by This shall all men know that we are Your disciples -- if we live like this and truly have love, one for another. Almost like the Azeneans ( is that how u spell it?) who lived in Masada and wanted people who wanted to be pure and live a new way of life to come and join them. But now,instead, we instead of staying somewhere secluded and saying "come", we stay in the CBD and say "go"!
Jin also reminded us that for chill lax,we can always make it something very informal. Don't have to give it a name. (Fvid pointed out the contrary that we wanted to make sure we run this as something that is clearly identified as being run by the church so that it is not just Just any other social gathering -- which was one of the key questions that Ko Denny, Ko sing sing, Bobbie etc raised and I agree we have to be transparent about it).
It was a delight to see josh say the part of chill lax that rings a note for him is how it is a continuation that sustains beyond REF and welcoming days etc. and Fvid just saying that he wants to have a mobile flexible powerful group that can be on call anytime to catch up with those people he met at street outreach, all these men really back me up. And I recall respect them for it.
Lastly,I got feedback from God, asking what He thought. He asked me, did inreach happen tonight? yes. Did outreach happen? in progress. Did people see the vision? Yes. Did the function venue go ok? yes. Did the songs/hymns leading go well? Yes. Did the Holy Spirit fill each one of us? Yes! (That was just unbelievable to see). When all these are yes then how did I Feel? Joy, pleasant feeling.... He mentioned it was a delight too for Him to be able to free flow work in each of our hearts to prompt us to give answers for questions in Godly way in multiple of them -- like Bobbie, JoTi, Josh, David Andika, David Frank, Jin.
God said if I/we continue to walk this path of Chill Lax while in submission to His guiding, then He will lead us to take this as far as he delights. As the hired staff, I wanna make sure that I keep level headed and never want to lose that guidance.
We read from psalm 19, 2cor 3-4 as a backdrop to Shine.
While singing Shine tonight for the first time, we sang and repeated it so many times to the point where we really got familiar with the lyrics and The Holy Spirit filled us too while each sang.
Wow people, this is so amazing. I asked God -- The Holy Spirit that accomplished all those great revivals in the apostolic days, please do it in here in Melbourne today!
We recognise that beneath the tip of the iceberg where all looks like fun like there is something much much more serious going on --the reality of spiritual battle that awaits us.
May today mark an historical milestone in the heavens for the start of something powerful and a force to take down the gates of Hades through these insignificant things we do because the one who gets underestimated is always always always The Holy Spirit.
Soli Deo Gloria. 愿祢荣耀的名配得称赞👍。
Attendees: 10 of us -- (core committee) Fvid, David Frank, Bobbie, Josh, myself.
Interest group: Cristin , Jin, Cristofer, Cristian, JoTi
Though Jin decided it wasn't the ministry for him, we still welcome him to join any time. But now, through Ungame, at least we all learnt that the 3 things why people should be friends with him in his opinion are that 1) he is generous and giving 2) he is honest And 3) he cooks for his friends (so we're waiting for him to cook for all of us lol!!!) and JoTi's fav movie is "Treasure Planet", and One of the twins would marry Dove Cameron and looks for a spouse that is firstly female. Lol.
See this inreach? Even though it was just one short session, it provided so much fun and already we formed bonds that we didn't have before. Vision and Mission, for tonight -- check!
Amen, hallelujah.
I can't help but recall this previous post, and say that #It.Can.Work.
http://dlittlethingsthatmatter.blogspot.com.au/2014/07/it-can-work.html
After begging God for Grass following the eventful police search of one of the other housemates last week, the grass was beginning to runout. And small girl asked if she can stay longer. When things come together after a long ordeal, I know -- You reign supreme -- not just in the good times but in the bad times, but I am still #delighted to know that You joined us at games tonight having fun with us too. What privilege this is to have the Almighty God plus get to know you games with USA!
Hehehehehehe ^_^
Tuesday, 5 July 2016
There is a price for everything 一切都是需要付出代价的
Thinking about the consumerism culture, coupled with people who have been sharing a house with me... Why is it that they used to think of this as the best place but now months later they are always late with rent and say the house is boring, they used to clean their own rooms but now the place is filthy. Apart from sin and the natural progression of things that are rotting therefore spiralling downwards, I realised that they, being in a consumerism culture, fail to understand that for everything that there is, a price has been demanded and paid. For your comfort, for the provisions, a greater price has been paid to manage that in which you do not have visibility of.
Similarly, they fail to recognise that a wage needs to be paid for every sin. And that the wages of sin is death. And that there is a judgement after death, where every wage will be demanded from you to pay up without fail.
This is a very scary proposition.
If we understood this, we would cling on to the Reconciliation done by Christ for us on the cross, and cling to Him ourselves, each one of us.
除非你明白说一切的一切的每一件,包括每一个举止、每一个安排、每一个方便等都是要付出代价的,你就不能明白罪的代价就是死。死后的审判也是需要从你身上讨回代价的。
没有一件什么是免费,没有功劳,没有代价的。
当我们明白了过后,我们就会了解基督十字架为我们做出的挽回,回到上帝的面前和好的必切性,快快跑到祂的面前捉紧祂为我们的生命根源。
Thursday, 26 May 2016
Company restructure 26.5.2016
They-- will perish, but You-- remain.
They-- will *all* wear out like a garment, like a robe, You will roll them up, like a garment they will be changed.
But You-- are the same, immutably unchanged, and Your years -- will have no end....
For You are the One who loves righteousness, and hates wickedness, therefore God -- who is Your God -- was sure to anoint You with the oil of gladness and joy way way beyond Your companions.
In Your decrees I walk.
Thursday, 19 May 2016
Insurance Motor Claims - Operational Efficiency: A Christian reflection
I realised that I haven't blogged here for a while.
To refresh our momentum, here's something fresh!
So in the time between the last post and now, I've moved on from an Actuarial role to a Finance role in Claims Decision Support, working on Motor Claims Insurance as sort of a linking agent between the Finance department (who talk budgets, forecasts, expenses, FTE all day every day), and the Motor Claims Assessing Operations (the function that really hit the ground, interact with the customers, get the cars fixed, deal with repairer performance, supplier performance etc etc rubber hits the road).
Because as you've already guessed, they don't talk the same language and getting them into a meeting to have any meaningful conversations be like 'what the?' LOL. Ok let's give some of them more credit than others but the education journey persists.
I've been in Decision Support for 2 years now, from being a rookie who faced the computers doing Incurred Chain Ladders to predict how much the impact of systems migration have affected claims cost, to now being someone who advises on questions like why is our Average Total Loss Cost so low and our Total Loss proportions so high? Is it right? What can we do about it?
In the short 2 years I've also seen a complete overhaul of our claims systems and just about every claims process you can imagine... all done consecutively month after month -- from an actuarial point of view -- this makes performance tracking very difficult as there's not enough time in between events to really gauge the true level of the impact that each change has in isolation from a financial perspective. Especially when there's seasonality.
Every time we look at our claims operations and say that there's inefficiency. So we spend a lot of money overhauling the entire system, restructuring our managerial model... change this change that, but at the end of the day, we seem to just be looking for a bigger bandaid to fix the same wound, which, by now needs surgical attention. If you're looking at a 7-8% (say) higher than general inflation magnitude of cost increase over time... might not be much but including inflation comes to about 10%... that is $400 on a $4000 vehicle repair say... and do it in bulk -- the numbers add up...
We hope for ways to improve costs and expect the new system to fix everything for us.
At the end of the day, after the value that the processes changes are supposed to make and the value of a different management structure -- the underlying issue is still not solved -- and that is because the real leakage of value is in the residual value (i.e. not all those big changes, at least not just) -- but the core of the leakage is in the residual value -- the small things. The micro cost saves on challenging each repairer to do their job properly and charge us a fair amount. Micro cost saves from changing the method of repair
Micro challenging each repairer on every repair quote to ensure that we as an insurance company are paying for the right repairs and the right items are present in the right quote (without random added job scope that are unrelated to the accident). And to be really effective you have to change the culture of your internal staff/assessors to be ice sharp when it comes to scrutiny of each quote and also to adopt the same values & view of operational efficiency as you do and deal with repairers fairly but ruthlessly if they try to play up.
And the ability to ensure that the right decision is done by our internal functions for the end to end insurance value chain in these small things in order that residual value can be optimised so that we have the confidence that our operations are as lean as it can be -- that is somewhat harder and less visible to ensure and track, and a much harder journey to go on as its nature is ongoing.
K.I.S principle still applies -- Keep It Simple. Sometimes, the most value comes out of the simplest solutions. Why is that so hard to believe?